Order Processing

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Processing may take up to 2 business days. To see your tracking information please log into your account. 

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Shipping & Handling

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How long will it take to get my order?

 

All of our products sold online are in-stock at our clinics. 

 

Your order will be shipped via USPS Parcel. Orders processed here will take 2-3 business days to arrive, 

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Returns & Refunds

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ALL CLEARANCE ITEMS ARE FINAL. NONREFUNDABLE.

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If you are not 100% satisfied with your purchase you can return your unopened item(s) for a refund within 30 days of purchase. (Returns must be in new condition, and in the original packaging). Customers will be responsible for the shipping cost from our facility in the case of cancellations. No refunds after 30 days.

 

If you wish to return your item(s) please follow the following process:

 

Fill out the following information for returns, and we’ll provide you a return authorization via email. Without this return authorization, we will not accept any returns or provide refunds. Make sure to print this out and return the items back to us. We will provide you a return shipping address. However, it will require you to return the item at your own expense.

 

Returns can take up to 5-10 business days for the fulfillment center to inspect the conditions of the return after receiving the products. If the refund is being issued via credit card, depending on your credit card company, it may take an additional 2-10 business days more after. We will refund you via original payment method.

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If you have any questions please email us at info@vitalehealth.org